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Frequently Asked Questions
Shipping & returns
We ship worldwide. For more info on shipment, visit our shipping & returns page
Delivery times may vary by country. For more info on deliveries, visit our shipping & returns page
Shipping fees vary by country. For more info on shipping fees, visit our shipping & returns page
Returns are allowed within 30 days after the shipment date of your ordered items. Products may only be returned unworn, undamaged and in intact packaging. For more info on returns, visit our shipping & returns page
Jewelry
Waterproof jewelry is specifically engineered to endure contact with water, enabling wearers to shower and swim without worrying about potential damage
Our jewelry is made from stainless steel and features a gold PVD coating, which is significantly more durable than traditional gold or silver plating—up to ten times stronger. This advanced coating process not only enhances the longevity of our pieces but also makes them waterproof, ensuring that they maintain their quality and appearance over time
Each of our items has 2 microns of Physical Vapour Deposition coating
No! All of our jewelry is hypoallergenic and nickel-free
Yes, our brand is 100% waterproof
General
Yes, we have two physical stores in Amsterdam, located at Runstraat 29 and Hartenstraat 35, right in the heart of the Nine Streets.
You can also find UNWIND at selected stores throughout the Netherlands. Visit this page to discover all our locations.
In addition, we’re at the Noordermarkt in Amsterdam every Saturday and Monday. We’d love to welcome you at one of our locations!
Yes! We offer a 1-year warranty on all items. Read more about it on our warranty page
For information on how to care, visit our care guide
You can contact us through our contact page! We will be happy to assist you




